FINAL NOTICE:
Your Vexus TV service ends March 5th. Call 888-735-6550 today!
Vexus TV Service Ending Soon
This is your final reminder that your current Vexus TV service will be discontinued on March 5th, 2025. At that time, you will lose access to your regular television programming.
What to Expect:
- Your current Vexus TV service will end on March 5th, 2025
- Your next invoice will reflect a reduced charge due to the proration of service charges, calculated through the last full day of service on March 4th, 2025.
Call us at 888.735.6550 to review your options before it’s too late.
Switch to Streaming Today
The future of television is streaming—and Vexus’ ultra-fast fiber internet is perfect for it! With greater flexibility and customization than traditional TV, streaming services are an excellent choice, and some even offer local channels. Plus, a friendly and knowledgeable technician will connect your new streaming service when you schedule a FREE White Glove Installation.
Streaming Recommendation Tool
Not sure where to start? We’ve partnered with MyBundle to create a Streaming Recommendation Tool that recommends the best streaming service for your household, tailored to the channels you love to watch. Just answer a few short questions about what you watch, and you’ll have your own custom streaming recommendation!
Streaming Seminars
We will also host a series of Streaming Seminars to make sure you have all the information you need to make the switch with confidence. Click below to find all the details about a seminar near you.
Returning Your TV Equipment
Choose how to return your TV equipment, including your cable box(es) and remote(s).
1. Equipment Discard
Properly discard the equipment following your local waste disposal regulations.
2. Vexus Retail Store
Return your cable box(es) and remote(s) to your local Vexus retail store.
Please contact us at 888-735-6550 if you need assistance returning your equipment, or if you have questions about which equipment to keep and which to discard.
Streaming FAQs
Why are you no longer offering television service?
In recent years, continued changes within the cable television industry have made it difficult for us to offer traditional IPTV service at the reasonable rates you’ve come to expect from us. As a result, we are discontinuing your Vexus IPTV service, effective March 21st, 2024.
What is streaming?
Streaming video is any video content delivered over the internet. It can be TV programs, movies, short video clips, previews, etc. Some streaming services air live programming and some do not. Streaming also allows you to enjoy full seasons of some shows.
What is a streaming device and why do I need one?
How do I know if I have a Smart TV?
Manufacturers will typically indicate “smart” or “internet-enabled TV” in their branding on the TV’s packaging. You can also check the TV’s menu and settings for any options related to connecting to the internet.
What internet speed do I need to stream?
Our 100 Mb internet speed will support light streaming. However, we recommend our 500 Mb speed or higher since the faster your
internet speed, the better your streaming experience will be. We offer speeds up to 5 Gig!
Do I need a device for every TV in my home?
You will need one streaming device on each TV where you plan to watch streaming content. For Smart TVs, you won’t need an additional streaming device.
Will streaming save me money?
Depending on what services you pick, streaming may save you money compared to traditional cable TV.
Will I be able to see local news, weather channels, and sports channels if I am streaming?
Yes, our streaming video partners offer local news and weather channels along with movies, sports, and the channels you love to watch.
Will Vexus help set up my streaming service?
Yes, we offer a White Glove Installation service, where a friendly technician will help you connect up to three streaming devices. Prior to the installation, you will need to have the streaming device and the streaming service account set up. The technician will go over the features and make sure you are up and running!
Will I still need my cable TV box?
No, that will be replaced by a streaming device or your Smart TV.
Can I record my favorite shows?
Depending on the streaming platform, you may or may not be able to record shows. However, all streaming platforms allow you to access previously aired programming on demand, which makes recording shows unnecessary.
What do I need to sign up for a streaming service?
You will need your contact information, including your email address, and a debit or credit card.
Do I need a computer to set up my streaming account?
No, you can set up your streaming account on any device connected to the internet, such as a computer, laptop, tablet, or even your smartphone.