ONLINE ACCOUNT
IMPORTANT INFORMATION ABOUT YOUR VEXUS ONLINE ACCOUNT
Our payment address is:
PO Box 5001 | Sioux Falls, SD 57117
We’ve enhanced our online customer portal! In order to access the portal, you will need to register with your account number and service address zip code. You will find this information on your Vexus bill. If you would like to register but don’t have a copy of your bill, give us a call at 800-658-2150 and we can help.
Want to make a one-time payment? Text PAYMYBILL to 800-658-2150 and receive your balance, due date and a secure payment link allowing you to securely and conveniently pay your bill on your mobile device.
Check out some frequently asked questions below:
Why am I not receiving my bill via email?
If you have enrolled in Paperless Billing you must take a final step of setting up your online account here. You will not receive e-statements until this account setup is complete. If you are still not receiving your statement via email please double check the email listed in your account for accuracy and check your email Spam folder to ensure the statement is not being blocked. If you are still having issues please call, text or chat with us for assistance.
How do I enroll and/or finish Paperless Billing Setup?
Visit this link to setup your online account. From here you can sign up for Paperless Billing and other features.
Can I earn money by referring my friends to Vexus?
Yes, you can! You can earn up to $50 for each friend that you refer to Vexus who signs up for service. For more information or to refer your friends, click here.
How can I access my online account?
You will need to register for Web Self Care. Once you have registered, you will be able to access your online account, view your profile, subscribed to services, and make payments online.
Can I make a one-time payment?
Yes, you can! Text PAYMYBILL to 800-658-2150 and receive your balance, due date and a secure payment link allowing you to securely and conveniently pay your bill on your mobile device. No phone calls, no website logins!
What information do I need to register my account online?
You will need to enter your entire account number as it appears on your bill including the zeros. If you do not have a copy of your bill, please call us at 800-658-2150 and we can help.